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Comments - Mr Slater, 24100 St Aquilin

posted 28 Feb 2017, 05:14 by Andrew Lees   [ updated 28 Feb 2017, 05:15 ]

We are had excellent service from Piscine-Plus. Andrew was very efficient and answered all of our questions, even when we had probably already asked them before! The team who carried out the installation were very knowledgeable and friendly and we even trusted them to stay at our property to save travel. Our pool was installed last year (2015) and even now if we had any enquiries Andrew has been very helpful in responding to our enquiries.

It was a difficult decision to pick a pool installer, especially when we are based in the UK. We are so pleased that we picked this company and would certainly recommend them to others.

Feb 2017

Reference - Mr Mike Baker

posted 1 Nov 2016, 09:24 by Andrew Lees   [ updated 2 Nov 2016, 00:20 ]

Mr Mike Baker, who lives near Ambialet in department 81, has kindly agreed to act as a reference. We carried out a pool completion for him as his previous supplier only partly started the work. Mike is contactable by email:  msdmjb@hotmail.co.uk 

Mr & Mrs Perry - 17130 Chamouillac

posted 16 Jun 2013, 23:25 by Andy Lees

We wish to express our appreciation for the prompt and extremely efficient service we received from Piscine-Plus.Com From the outset, our request for assistance to re[pair damage caused by ingress of water behind the pool liner was handled most efficiently.

The amount of work carried out in one day by your colleague, Jess, was outstanding.

We are very satisfied with the outcome and will not hesitate to recommend you to others whenever possible.

Mr & Mrs Croft-White - 24250 St Acquilin

posted 9 Apr 2013, 14:52 by Andy Lees

We first read about Piscine-Plus.Com in the French Property magazine and contacted them as we were a little worried about all the intricacies and different regulations we would have to observe as ours was to be a 'public' pool rather than a private one.  Andy and his partner Chris were absolutely marvellous and made all the necessary enquiries and even arranged a site meeting with the ARS (responsible for all public pools in the Dordogne) before they put together their final quote.  We say final quote, but that is not totally correct as they spent a considerable amount of time, altering and adjusting size, shape and specifics until we arrived at a price that we could afford with the best pool they could provide us with.  We know that they were busy preparing many other quotes at that time but they still had time to help us and explain / change anything that we weren't sure about.  They operate a staged payment system so that you feel confident that at each payment, all the detailed quoted work has been completed and so you feel confident throughout the build.

Unfortunately it absolutely dreadful for weather down here with -11 to -20 degrees frost for a good part of January which made it impossible to dig the hole. Unfortunately for them as a company it also meant that they too couldn't get on with much work and so in February when the weather started to improve, they worked on pools as quickly as they could.  Again work commenced in March but with the location of our pool being adjacent to a stream by our lake, the heavy rainfall prevented any further work until mid May.  From then on the team who worked on the pool worked hard from the moment they arrived on site until quite late in the evening before their long drive home.

The quality of work was outstanding and their professional attitude was always extremely positive, so much so that we missed them when they left.  Everyone who has seen the pool (campers & friends) and the locals who have watched its construction were all impressed with what they saw. 

If you are going to proceed with installing your pool, then we would certainly recommend you using this firm for the quality of their work and their 100% professional approach from beginning to completion.

Mrs Walters- 46240 Labastide Murat

posted 8 Oct 2010, 00:56 by Andy Lees

Liner Replacement 
August 2010 - "I have been meaning to drop you a en-mail to say many thanks to
Jean-Jacques and your young English chap - Jess. They were both very
diligent with their work, and very pleasant individuals - they restored
our faith in swimming-pool companies. Thanks again, will be in touch
around May."

Mr & Mrs Woolford - 86460 Availles-Limouzine

posted 14 Sep 2009, 07:44 by Andy Lees

5/5:60 Swimming Pool

19th December 2006 -- "... We are very pleased with everything so far and Michel has been working very hard, despite the freezing conditions ..."

Mr & Mrs Trinder - 82330 Varen

posted 14 Sep 2009, 07:44 by Andy Lees

Completed Project: 5/5:60 Swimming Pool

23rd January 2007 -- "We had our Piscine-Plus pool installed in the Spring of 2005. The whole process went very smoothly, and and we received lots of help and guidance from them before, during and after the pool was finished. The construction of the pool is excellent, and they also installed a very solid and secure fence around the pool terrace, conforming to the new French law. The pool, pump and filter system are very easy to maintain, and are economical to run.

Perhaps best of all, in the two years since we purchased the pool, Piscine-Plus have always been happy to answer questions and provide advice when I have needed it. The after-sales service has been superb, something which is extremely valuable when investing in something as important as a swimming pool. I have already recommended the company to friends, and will happily continue to do so."

Mr & Mrs Keys - 46150 Catus

posted 14 Sep 2009, 07:43 by Andy Lees

Completed Project: 5/4:60 Swimming Pool

24th May 2007 -- "All of our neighbours, friends and family are amazed at the speed of the installation and the simplicity of the whole system.
 We should like to compliment Piscine-Plus on a job well done and will not hesitate to recommend you to anyone thinking of having a pool. Jean-Jacques, Jesse and Cyril all worked very hard. A big THANK YOU to you all."

Mr & Mrs Atkinson - 17540 St Saveur

posted 14 Sep 2009, 07:20 by Andy Lees

Completed Project: 8m * 4m Rectangular Swimming Pool

6th June 2007 -- "We would like to say to you that we are absolutely thrilled with the final outcome, it is absolutely superb. We have had many friends to the house ... all saying how fab it is.

Please also thank Michel. He is not only a first class worker but also an extremely polite person and a pleasure to have at our house"

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